One Hour WordPress Fix
Get an hours UK based WordPress support
Sometimes WordPress can leave you scratching your head and you need a little extra help to fix that problem that just won’t go away!
My One Hour WordPress Fix service gives you my time for an hour, during which I’ll diagnose your problem and fix it within the hour if I can. In the event that the problem is a little more complex and requires more time, I will provide you with a detailed report illustrating the problem and the time/resources required to fix it.
Generally most small WordPress issues can be handled within the hour, but occasionally investigations reveal more deep rooted issues that require more attention.
You can also use the One Hour WordPress fix for editorial changes, or to create new pages etc.
If you’re not sure how much time your issue may need, order the One Hour WordPress Fix and if more time is required, I’ll provide you with details.
You get an hour of my time purely focused on your task in hand!
I will investigate the issue for you, and advise of any further required work.
You can use this hour for anything related to your WordPress website.
You will need to provide me with the following information:
- The website address that you would like me to take a look at.
- Access to the admin area of your website, through a username & password. I recommend creating a temporary account for this, so that you can delete it once I have finished working on your website. This will ensure full security of your website.
- FTP details for your hosting account. If you are not sure what this is, please contact your web hosting provider. This enables me to access the files of your website on your server.
- Access to your web hosting control panel. If you are not sure what this is, contact your web hosting provider. This provides me with access to your database and other required information.
What happens if you cannot fix my issue?
In the unlikely event that I am unable to resolve your issue, I will provide you with full details of why I was unable to help, along with any recommendations that may lead to resolution.
It may be that the issue requires more work to resolve that would take longer than 1 hour. In this case I will give you the option to either get a full refund, or I will provide you with an estimate for the fix.
If for any reason you are not satisfied with my service, I will provide you with a full no quibble refund.
What happens if my website is damaged as a result of your work?
Before carrying out any work, I will take a full backup of your website files and database. In addition, for any detailed work, I will take a snapshot clone of your website and work with the cloned version to test with. If tested satisfactory, the revised version will be published to your live website.
If anything is unsatisfactory, I will restore the original backup.
What happens if I am not satisfied with the work you have carried out?
I will aim to resolve any issues with you to provide full satisfaction, however if for some reason my work has not matched your expectations, I will provide you with a full refund.